PRIVACY POLICY
Last updated: 16 July 2026
This Privacy Policy explains how JP Electrical Installers collects, uses, stores and protects personal information obtained through jpelectricalinstallers.com.au and through enquiries about our electrical services.
Where applicable, we aim to handle personal information consistently with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
WHAT IS PERSONAL INFORMATION?
Personal information is information or an opinion about an identified individual, or an individual who can reasonably be identified.
Information that does not identify you, and cannot reasonably be used to identify you, is generally not considered personal information.
WHAT INFORMATION WE MAY COLLECT
The information we collect depends on how you interact with us and may include:
• Your name
• Email address
• Telephone number
• Property address or job location
• Details about the electrical work or service you require
• Information you provide through a contact or quote-request form
• Correspondence between you and JP Electrical Installers
• Your IP address, browser type, device information and website activity
• Any other information you voluntarily provide
Please do not submit sensitive personal information unless it is necessary for us to respond to your enquiry.
HOW WE COLLECT INFORMATION
We may collect personal information when you:
• Submit a contact or quote-request form
• Contact us by telephone, email or another communication service
• Request an electrical quote or service
• Leave a comment on the website, where commenting is enabled
• Browse or interact with the website
Contact-form submissions may be emailed to JP Electrical Installers and stored in the website database using Contact Form 7 and Flamingo. This provides a record of enquiries and helps prevent messages from being lost because of an email delivery problem.
Our website and hosting systems may also automatically record technical information, including IP addresses, browser information and server logs, for security, maintenance and spam-prevention purposes.
HOW WE USE PERSONAL INFORMATION
We may use personal information to:
• Respond to enquiries
• Prepare quotes and arrange electrical work
• Communicate about appointments, projects and completed services
• Provide requested electrical services
• Maintain customer and business records
• Improve the website and customer experience
• Detect spam, misuse, technical problems or security threats
• Meet legal, insurance, taxation and record-keeping requirements
• Resolve complaints or disputes
We will not sell or rent your personal information.
DIRECT MARKETING
We will only send promotional email or SMS marketing where we have the required consent or are otherwise permitted to do so.
Submitting an enquiry does not automatically subscribe you to a marketing list.
Any commercial electronic marketing message we send will include a way to unsubscribe. You may also ask us at any time to stop sending marketing communications.
DISCLOSURE OF PERSONAL INFORMATION
We may disclose personal information where reasonably necessary to:
• Website hosting, maintenance and technical-support providers
• Email and communication providers
• Website security and spam-protection services
• Backup and data-storage providers
• Accountants, insurers, professional advisers or contractors
• Government agencies, regulators or law-enforcement authorities where required or authorised by law
Service providers are only given access to information reasonably required to perform their services.
OVERSEAS DATA PROCESSING
Some website, hosting, email, backup or technology providers may process or store information outside Australia.
Where required and reasonably practicable, we take steps to use reputable providers and protect personal information handled by third parties. However, overseas privacy protections may differ from those applying in Australia.
COOKIES AND WEBSITE DATA
The website may use cookies or similar technologies to:
• Enable website functions
• Remember user preferences
• Improve website performance
• Measure website traffic
• Protect the website against misuse and spam
You can restrict or delete cookies through your browser settings. Some website functions may not operate correctly if cookies are disabled.
EMBEDDED CONTENT AND EXTERNAL LINKS
Pages on this website may contain links to or embedded content from other websites, including maps, videos, images, reviews or social-media services.
Embedded content may behave as though you visited the external website directly. Those services may collect data, use cookies or monitor your interaction according to their own privacy policies.
JP Electrical Installers is not responsible for the privacy practices or content of external websites.
HOW LONG WE KEEP INFORMATION
We retain personal information only for as long as reasonably required for the purpose for which it was collected, including providing services, maintaining business records, resolving disputes and complying with legal, taxation, insurance or warranty requirements.
Contact-form enquiries stored in the website database may be periodically reviewed and deleted when no longer required.
SECURITY
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
These measures may include website security controls, restricted administration access, software updates and website backups.
No internet transmission or electronic storage system is completely secure. We cannot guarantee that information transmitted through the website will always be free from unauthorised access.
ACCESS AND CORRECTION
You may contact us to request access to personal information we hold about you or to ask that inaccurate, outdated or incomplete information be corrected.
We may need to verify your identity before providing access or making changes. In some circumstances, access may be restricted where permitted by law.
PRIVACY COMPLAINTS
If you believe that we have mishandled your personal information, contact us using the details below.
Please provide enough information for us to understand and investigate your concern. We will consider the complaint and respond within a reasonable period.
Where the Privacy Act applies and you are not satisfied with our response, you may be able to contact the Office of the Australian Information Commissioner.
CHANGES TO THIS POLICY
We may update this Privacy Policy when our business practices, website services or legal obligations change.
The latest version will be published on this website with the date it was last updated.
CONTACT US
For privacy questions, access or correction requests, or complaints, contact:
JP Electrical Installers
Email: info@jpelectricalinstallers.com.au
Phone: 0415 135 264
Location: Canning Vale, Western Australia